My Aged Care

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Steps To Access Services

Step 1: Call My Aged Care

Call My Aged Care on 1800 200 422* or apply for an assessment online at myagedcare.gov.au.
You can also book an appointment with an Aged Care Specialist Officer at a Services Australia service centre.

  • You will be asked questions to help work out your care needs.
  • You will need your Medicare card.
  • If you’re applying for someone else, they will need to give their consent.

Step 2: Have An Assessment

  • My Aged Care will arrange for a trained assessor to conduct the assessment.
  • With your consent they will assess your care needs and confirm your eligibility for services. They will then work with you to develop a support plan which addresses your needs, goals, and preferences.
  • Someone else can be with you during this visit.

Step 3: Find Out About Costs

My Aged Care and service providers can give you information about how much you might have to pay. You may need to complete a financial assessment through Services Australia.

Step 4: Find A Provider

My Aged Care and service providers can give you information about how much you might have to pay. You may need to complete a financial assessment through Services Australia.

Once you have completed these steps and have a selected service provider, Bee Free Mobility are able to liaise directly with you and your support network to provide the perfect solution for your needs.

Our showrooms are set up to offer in store trials on all types off assistive technology and work directly with your OT to find the products and services to regain independence or simply make daily tasks easier.

If you are a veteran or war widow/er you may also be eligible for Department of Veterans’ Affairs services or programs. Ask My Aged Care for more information.